Uttama Store is an e-commerce platform offering a wide range of products including home and kitchen items, home improvements, and more. We aim to provide high-quality products at competitive prices.

To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. You will need to create an account or log in to complete the purchase.

You can modify or cancel your order within 24 hours of placing it by contacting our customer service team. Once the order is processed, modifications or cancellations are not possible.

We offer standard and express shipping options. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout

Once your order is shipped, you will receive a tracking number via whatsapp number . You can use this number to track your order on our website or the carrier’s website.

We offer a 7-day return policy for most items. Products must be returned in their original condition and packaging. Some items, such as perishable goods and personalized items, are non-returnable.

To initiate a return, please contact our customer service team with your order number and the reason for the return. They will provide you with further instructions.

Refunds are processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method.

Most items on our website are in stock. If an item is out of stock, it will be indicated on the product page. You can also sign up to be notified when the item is back in stock.

Yes, many of our products come with manufacturer warranties. The warranty information can be found on the product page.

Yes, we frequently offer promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

No, only one discount code can be applied per order.